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We operate hourly to and from Bradley International Airport and the Pioneer Valley, provided we have advance reservations.

Click here to view typical Bradley Airport Rates to and from Amherst College, Smith College, Mt. Holyoke College, Hampshire College, UMass, Amherst, Northampton, Springfield, South Hadley and the other towns and cities of the Pioneer Valley region of Western Massachusetts.

To Bradley International Airport
  • Hours of service begin with our first arrival at the airport at 5:00 A.M. The next arrival is at 7:15 A.M. and thereafter we arrive each hour at fifteen minutes after the hour, provided we have reservations.

  • VIP Exclusive Service is available outside of our standard business hours. Rates vary depending upon location and time of day. Please call for information and rates.
  • When reservations are made, you are given a one-half hour window during which you will be picked up. This will be adjusted to a more accurate time according to geographical requirements. We will call the day before pickup between 3:00 PM and 6:00 PM to narrow down your pickup time.
  • Passengers must be ready to leave at the beginning of their assigned pickup window. We will attempt to be there as early as possible within that window.

       From Bradley International Airport
  • When making reservations, we require all arriving flight information as we track all incoming passengers' flights.

  • We depart on schedule from Bradley. . . leaving Terminal "A" no later than half past the hour, and terminal "B" no later than forty-five minutes past the hour. Our final departure from Bradley is at 12:30 AM /12:45 AM (just after midnite), provided we have reservations.

  • After claiming your baggage, all incoming passengers must go to the Valley Transporter Courtesy Desk inside the baggage claim area. Please use the courtesy phone at the desk to call our dispatcher for instructions on where to meet your driver.

  • Terminal "A" booth is located opposite the USAir baggage carousel.

    Terminal "B" booth is located in the Baggage Claim area. There is a lighted sign over it that says "Valley Transporter".

  • If, due to flight delays, you miss your assigned pickup, we will provide space for you on the next available scheduled van that leaves following your actual arrival time. Because we track your flight's progress we will know if you will be unable to make your assigned departure.

  • If, during your travels, you are rerouted by your airline resulting in an arrival on a flight other than the flight we were given when the reservation was made, you must contact us at 877-314-7271 to advise us of the new arrival flight number and time. Without this information we may not have a van at the airport at your new arrival time.


Advance Reservations Required
Book Online (72 hour notice)
Or Call Our Reservations Center
Toll Free: 800-872-8752
Mon-Fri 8am-6pm, Sat & Sun 9am-5pm ET

Pick-up Procedure at an Airport or the Springfield Amtrak Station:

When you have your bags, call our DISPATCHER at 1-877-314-7271.
The dispatcher will direct you to the location where you'll meet your driver.
The drivers are not allowed to wait at the terminal,
so we must know you're ready to go before we can send them to your terminal.
Pick-ups are by advance reservation, and on a schedule.
Also, please call this number if your flight has been changed or canceled.


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