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Terms
  • Shared van service, except when VIP Exclusive Service has been requested.

  • Valley Transporter is not responsible for delays due to circumstances beyond our control.

  • Valley Transporter is not responsible for items left in vehicles, or for items damaged in transit.

  • Closed New Year's Day, Independence Day, Thanksgiving Day, and Christmas Day.

  • If you are traveling with a pet, (cat or dog), you must book VIP Service.

  • 48 hours is required to cancel service without charges. Call for more information.

  • All rates subject to change without notice.

  • Baggage Allowance:
Two suitcases and one carry-on. Additional and/or oversized items subject to additional charge. Passenger must advise Valley Transporter of additional items at time of reservation

Advance Reservations Required
Book Online (72 hour notice)
Or Call Our Reservations Center
Toll Free: 800-872-8752
Mon-Fri 8am-6pm, Sat & Sun 9am-5pm ET

Pick-up Procedure at an Airport or the Springfield Amtrak Station:

When you have your bags, call our DISPATCHER at 1-877-314-7271.
The dispatcher will direct you to the location where you'll meet your driver.
The drivers are not allowed to wait at the terminal,
so we must know you're ready to go before we can send them to your terminal.
Pick-ups are by advance reservation, and on a schedule.
Also, please call this number if your flight has been changed or canceled.


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